PRIVACY POLICY
(Alberta, Canada – Warehouse Ordering Platform)
Effective Date: February 14, 2026
OTT Goods (“Warehouse,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals and businesses who use our Warehouse Ordering Platform.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta laws.
1. Scope
This policy applies to information collected through:
The Warehouse Ordering Platform (hosted in Kre8ing Funnels)
Credit Applications
Return & Damage Claim Forms
Business PAD Agreements
Email communications
Payment processing
2. Information We Collect
We may collect the following information:
Business Information
Legal business name
Operating name
Business address
Business phone number
Business email
Contact Information
Owner or authorized representative name
Title
Contact details
Financial Information
Trade references
Credit application information
Banking details (for PAD authorization)
Payment transaction data (processed via Square or authorized processors)
Technical Information
IP address
Browser type
Device information
Platform usage data
Cookies and tracking technologies
3. How We Use Information
We collect and use information for the following purposes:
To process and fulfill orders
To verify business accounts
To extend and manage credit
To process payments
To administer PAD agreements
To communicate regarding orders or account status
To improve platform functionality
To comply with legal obligations
We do not sell personal information.
4. Payment Processing
Payment information is processed securely through third-party payment providers such as:
Square
Authorized banking institutions (for PAD)
The Warehouse does not store full credit card numbers.
Payment processors operate under their own privacy and security policies.
5. Use of Kre8ing Funnels
Our ordering platform is hosted through Kre8ing Funnels on https://ottgoods.com
Data submitted through forms or account registration may be stored within the Kre8ing Funnels platform.
Kre8ing Funnels may process data in secure data centers, including locations outside of Alberta or Canada.
By using the Platform, you consent to the transfer and storage of data as necessary to operate the service.
6. Disclosure of Information
We may disclose information to:
Payment processors
Freight carriers (for shipping purposes)
Credit reporting agencies (if credit terms are requested)
Collection agencies (if accounts are in default)
Legal or regulatory authorities as required by law
We do not disclose information for marketing resale purposes.
7. Data Retention
We retain information only as long as necessary to:
Fulfill contractual obligations
Comply with tax and accounting requirements
Enforce agreements
Resolve disputes
Financial records may be retained for up to 7 years in accordance with Canadian tax regulations.
8. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect information against:
Unauthorized access
Loss
Theft
Misuse
However, no system is completely secure, and we cannot guarantee absolute security.
9. Access & Correction Rights
Individuals may request:
Access to personal information held
Correction of inaccurate information
Requests must be submitted in writing to:
[Insert Privacy Contact Email]
We may require identity verification before releasing information.
10. Withdrawal of Consent
Customers may withdraw consent for certain uses of information, subject to legal or contractual restrictions.
Withdrawal of consent may impact the ability to:
Maintain credit terms
Process PAD agreements
Continue business relationship
11. Cookies & Tracking
The Platform may use cookies or tracking technologies to:
Improve user experience
Monitor usage trends
Enhance platform functionality
Users may adjust browser settings to refuse cookies, though some functionality may be limited.
12. Third-Party Links
The Platform may contain links to third-party websites.
We are not responsible for the privacy practices of external sites.
13. Policy Updates
This Privacy Policy may be updated periodically.
The most current version will be posted on the Platform.
Continued use of the Platform constitutes acceptance of revisions.
14. Contact Information
Privacy Officer
OTT GOODS
Site 4, Comp 11, RR1
Carstairs, Alberta, T0M 0N0
Email: [email protected]
Phone: (403) 371-4059